i loast access to my microsoft authenticator what now?

Tomáš Kumpera 5 Reputation points

hey, my phone fingerprint stopped working and now i lost acess to authenticator what shall i do now?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,451 questions
0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. Vinodh247-1375 11,031 Reputation points

    Thanks for reaching out to Microsoft Q&A.

    Have you configured a backup for this earlier? if so, you can restore it without any issues. If not, you will have to reach out to your IT admin/support team to reset your MFA and then with the new security code try to re-add the account.

    Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.

    0 comments No comments