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i loast access to my microsoft authenticator what now?

Tomáš Kumpera 5 Reputation points
2024-03-30T14:01:54.22+00:00

hey, my phone fingerprint stopped working and now i lost acess to authenticator what shall i do now?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Vinodh247 27,106 Reputation points MVP
    2024-04-01T05:15:04.46+00:00

    Thanks for reaching out to Microsoft Q&A.

    Have you configured a backup for this earlier? if so, you can restore it without any issues. If not, you will have to reach out to your IT admin/support team to reset your MFA and then with the new security code try to re-add the account.

    Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.

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