
Hi,
I suggest you try to reset OneDrive:
- Unlink your PC from OneDrive: Select the white or blue OneDrive cloud icon in the taskbar. Click on the OneDrive Help and Settings icon, then select Settings. On the Account tab, click Unlink this Computer and then Unlink account.
- Remove cached credentials: Close OneDrive. Select the Start button, type “credentials,” and then select Credentials Manager. Under Generic Credentials, remove any entries containing “OneDrive Cached Credentials”.
- Reopen OneDrive: Select the Start button, type “OneDrive,” and then open OneDrive. When you sign in, OneDrive will prompt you that a folder already exists. Select Use this folder. OneDrive will now sync your files and folders back to your computer. Note that it won’t download all your files (just their placeholders to save space), but this process may take some time2.
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