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I have no access to the organization I included. Also I cannot log a support request about this problem

Aljon Marbill Cruz 0 Reputation points
2024-04-01T02:12:42.9+00:00

Please help. I have no access to the organization I included. Also I cannot log a support request about this problem

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Error Message

The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-93e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2024-04-01 01:38:20Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 2b279e29-454c-424e-94f1-6f7bf2f41101 Correlation ID: 749b1d20-6d61-49fc-afa1-53a58515c4be Timestamp: 2024-04-01 01:38:20Z - Correlation ID: 749b1d20-6d61-49fc-afa1-53a58515c4be - Trace ID: 2b279e29-454c-424e-94f1-6f7bf2f41101

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