I have no access to the organization I included. Also I cannot log a support request about this problem

Aljon Marbill Cruz 0 Reputation points
2024-04-01T02:12:42.9+00:00

Please help. I have no access to the organization I included. Also I cannot log a support request about this problem

User's image

User's image

User's image

Error Message

The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-93e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2024-04-01 01:38:20Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 2b279e29-454c-424e-94f1-6f7bf2f41101 Correlation ID: 749b1d20-6d61-49fc-afa1-53a58515c4be Timestamp: 2024-04-01 01:38:20Z - Correlation ID: 749b1d20-6d61-49fc-afa1-53a58515c4be - Trace ID: 2b279e29-454c-424e-94f1-6f7bf2f41101

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,795 questions
{count} votes