I can't see my most important Azure subscription. How can I get it back?

Question

I seem to have messed up my entry in the Entra/Active Directory of my most important subscription on Azure. When I logon I only see one of my 3 subscriptions.

I had attempted to make my entry an External user, thinking that I could use my normal email address instead of the silly .onmicrosoft.com.

I then realized that #EXT# doesn't really have any value except, apparently, to make things more complicated... so I deleted the entry. Now, when I logon I don't see that account. The services are still functioning but I can't see any of it on the portal.

Answer 1

@Loug If you have deleted your entry in the Azure Active Directory and you are unable to see your subscription in the Azure portal, you may need to contact Azure support to recover your subscription. Here are the steps to contact Azure support:

1. Open the Azure portal and navigate to the "Help + support" section.
2. Click on the "New support request" button to create a new support request.
3. In the "Basics" tab, select the subscription that you are having issues with and enter a title and description for the support request.
4. In the "Problem type" section, select "Subscription management" and then select "Unable to access my subscription".
5. In the "Contact information" section, enter your contact details and select your preferred contact method.
6. Click on the "Create" button to submit the support request.

Once you have submitted the support request, a support engineer will contact you to assist with recovering your subscription. They may ask you to provide additional information or perform some troubleshooting steps to resolve the issue.

Kindly note that All Azure customers have access to billing and subscription management support.