Azure OpenAI embeddings endpoint returning `Internal server error`

Metaphor 0 Reputation points
2024-04-02T05:43:26.83+00:00

We are using the text-embedding-3-small Azure OpenAI endpoint in the Canada East region. Since the last 5-6 hours, we are continuously seeing 'The service is temporarily unable to process your request. Please try again later.' Is there any known issue with the service? I checked the health portal and did not see any issues.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. AshokPeddakotla-MSFT 27,296 Reputation points
    2024-04-02T13:09:05.1966667+00:00

    Metaphor Greetings!Are you still seeing this issue? I haven't found any known issues regarding this in Canada East region.

    This could be a transient failure. Retrying the request after some time could resolve the issue.

    If you are still seeing the same issue. I would recommend you for a deeper investigation and immediate assistance on this issue, please file a support request @ https://aka.ms/azsupt?

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