how to recover accidentally erased roblux account in Microsoft authenticator app

Rovanne s Genuino 5 Reputation points
2024-04-02T07:30:33.54+00:00

i accidentally erased my roblux account in Microsoft authenticator app for android . how can i recover or put it back in since i can no longer sign in to my roblux account asking for 2 step verification.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Vinodh247 13,801 Reputation points
    2024-04-02T14:16:21.88+00:00

    Thanks for reaching out to Microsoft Q&A.

    Have you configured a backup for this earlier? if so, you can restore it without any issues. If not, you will have to reach out to your IT admin/support team to reset your MFA and then with the new security code try to re-add the account.

    Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.

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  2. Rovanne s Genuino 5 Reputation points
    2024-04-06T23:07:27.49+00:00

    i just got it removed from roblox customer service, the rep anna was an angel.....

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