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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
The exercise sandbox does not start, it keeps asking me to sign in.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Hi Dave Ferrell,
Thank you for reaching out to us on Microsoft Q&A forum.
Can you please specify the Learn Path/Module that you are going through?
Also, please provide the error along with the screenshots for reference.
Can you please elaborate your question so that we will be able to address it?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 97%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
I also have the same issue.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Could you kindly share a screenshot of the error you're encountering for reference?
I am working on the AZ-900 course. It did finally work a couple of days ago, no changes on my end. I solved the captcha puzzle, then clicked the Sign In button in the right hand pane when prompted, then the page refreshed and presented another captcha, and after proceeding past that the right hand pane refreshed and loaded the Azure console and I was able to continue the exercises. It has worked each exercise since.
Hi Dave Ferrell,
We're delighted to hear that your issue has been successfully resolved.
If the information was helpful, kindly consider accepting the answer by clicking "Accept Answer" on the post. If you still encounter any challenges, please inform us in the comments. We're here to assist you.
Thank you.
Hi Dave Ferrell,
Thank you for reaching out on the Microsoft Q&A Platform.
We apologize for any inconvenience you may be experiencing while trying to access the sandbox environment.
To assist you better, we recommend following these basic troubleshooting steps before attempting to access the sandbox:
Step 1: Sign out from all tabs in your current browser, clear the cache, and then try logging in again using your LearnID credentials.
Step 2: Sign out from the current browser session and attempt to log in from an incognito or private browsing window.
Step 3: Try accessing the sandbox using a different browser.
Step 4: Log in with a new personal email account on the learning path using a completely new browser, and then check if the issue persists.
If you've found this information helpful, we kindly ask for your support by clicking the "Upvote" and "Accept Answer" buttons.
If you encounter any further issues, please don't hesitate to let us know in the comments. We're here to assist you further.
Thank You.