Compromised Account

IniobongNkanga-8038 236 Reputation points


Please i need your help on this issue.

One of user email account was compromised. The issue started on Tuesday.

How can i fix the problem to get it resolved.

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Exchange Server
A family of Microsoft client/server messaging and collaboration software.
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A family of Microsoft email and calendar products.
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Microsoft messaging and collaboration software.
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Accepted answer
  1. JimmyYang-MSFT 48,536 Reputation points Microsoft Vendor

    Hi @IniobongNkanga-8038

    You could try to do all of the following steps to regain control of the account. Go through the steps as soon as you suspect a problem and as quickly as possible to make sure that the attacker doesn't resume control of the account.

    1)Reset the user's password

    2)Remove suspicious email forwarding addresses

    3)Disable suspicious Inbox rules

    4)Unblock the user from sending mail

    5)Block the user account from signing-in


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