I can't access my language studio project

Question

When I log into my language studio at https://language.cognitive.azure.com/home

There are no Projects listed even though my project exists and I have a bot that is working and pulling results from the bot/knowledge base.

So I click my name in the top/right and select my Current Resource and a dialog pops up. When I select my Resource Name and click Done I get this message:

Failed to fetch service keys.

I need to edit my knowledge base and don't know what to do next. Any help would be appreciated.

Answer 1

Hello @Kylon , Thanks for using Microsoft Q&A Platform.

I have successfully reproduced the same on my end and found no issues. You can try these troubleshooting steps:

1. Try logging out and logging back in again to the studio. This can sometimes resolve issues with authentication.
2. Check if the resource is still active. Make sure that the Azure resource is still active and has not been deleted or disabled.
3. Check if you have the necessary permissions to access the resource.

I hope this helps.

Regards,

Vasavi

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