Document Intelligence : Different result between Studio and container

Question

Hi,

We have used your services to train and verify if the behavior is consistent with our expectations with Document Intelligence Studio through the Azure portal. We are moving towards a solution with an on-premise container. After following the various installation and configuration guides, we managed to perform an acceptance test using the prebuilt id document model. However, we noticed a difference in json response between the cloud service and our container.

Indeed, the response from the container is incomplete and the document type is different even though the same id card image is used. In Document IntelligenceStudio, I do get the recognition of a national identity card with all the expected fields, whereas with our container, the type is only an id document with just the name and surname. The content field extracted from the image is identical in both cases.

We don't understand why it can be different. Is this a limitation of the container or a configuration problem?