Can't Entra ID Join Devices: "Something went wrong."

Question

So we have Entra ID and Intune. I have a provisioning profile that works and successfully joins devices. However, when we try to join devices using the OOBE or Settings>Accounts >Access Work or School, we just get the message "Something went wrong." In the OOBE, this error quickly disappears, and it says we lost network connection. I even tried a hotspot to make sure it wasn't our firewall.

I'm out of ideas for things to try/check. I'd greatly appreciate any ideas.

Answer 1

@USI,Thanks for posting in Q&A.

From your description, I know you got trouble in Entra ID join devices.

I have done some research above this issue, here are some troubleshoot information you can refer.

https://windowsreport.com/something-went-wrong-azure-ad-join/#:~:text=Navigate%20to%20Azure%20Active%20Directory%20from%20the%20left,Something%20went%20wrong%20error%20in%20Azure%20AD%20Join.

https://call4cloud.nl/2023/01/something-went-wrong-fury-of-the-gods/

Non-official, just for reference.

https://learn.microsoft.com/en-us/autopilot/troubleshoot-aad-join

https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-device-windows-joined

Hope it will help.

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