hyper-v event id 153 on one VM but not on the host

Question

Hello,

I have a Windows Server 2016 Exchange server and am seeing Event ID: 153. This exchange server is a VM on Hyper-V. This warning does not appear on the VM host server. The Disk 2 is the second virtual drive on which the mailboxes are stored.

I have seen information online that indicates this is an indication of disk problems. However, this is a virtual drive.

According to the following: https://social.msdn.microsoft.com/Forums/en-US/2420c507-f5d5-4867-9fd2-e96ede267010/disk-error-event-id-153-present-within-two-vms-but-not-the-host?forum=winserverhyperv

these warning are a part of normal disk operations. Since this is a VM and not a physical machine, how do I start tracking host disk performance to ensure that I understand any high I/O periods and what is causing them?

Thanks,
Roger

Log Name: System
Source: Disk
Date: 11/15/2020 6:00:32 PM
Event ID: 153
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Server.domain
Description:
The IO operation at logical block address 0x40028 for Disk 2 (PDO name: \Device\0000004f) was retried.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="32772">153</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-11-15T23:00:32.890973000Z" />
<EventRecordID>173617</EventRecordID>
<Channel>System</Channel>
<Computer>Server.domain</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk2\DR5</Data>
<Data>0x40028</Data>
<Data>2</Data>
<Data>\Device\0000004f</Data>
<Binary>0F01040004002C0000000000990004800000000000000000000000000000000000000000000000000002048A</Binary>
</EventData>
</Event>

Answer 1

Hi vallee,
Please run chkdsk /f /r to check if there’s any other errors about disk2.
Event 153 can happen on systems with very high IO loads and slow disk subsystems. Or when the IO made a request, the guest drifet a few ms, and that appeared to the disk driver as if the timeout for the request elapsed.
In the case of local storage, this is the typical warning behavior of a hard drive that is beginning to fail. Since it is a virtual drive, it may be a temporary problem and you can ignore it.
Here is the article about event 153:
https://learn.microsoft.com/zh-cn/archive/blogs/ntdebugging/interpreting-event-153-errors
If you want to trace the host disk performance, maybe you can use some third-party tools.
Thanks for your time!
Best Regards,
Mico Mi

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