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Hi SharePoint gurus
When I connect to central admin https://xxx.sharepoint.com by using PnP.PowerShell and run Get-PnPTenantRecycleBinItem I found out there are two items with the URL of https://@xxx.sharepoint.com/sites/abc and https://@xxx.sharepoint/sites/edf. abc and edf are just the site's URL. xxx indicates our tenant's name. The @ was displayed infront of the tenant's name.
When I run $DeletedSiteURL ="https://@xxx.sharepoint.com/sites/abc"
$DeletedSite = Get-PnPTenantRecycleBinItem | Where {$_.URL -eq $DeletedSiteURL}. I am able to display the site's URL containing @.
I am the Global Admin and SharePoint Admin. I deleted the two sites from admin center by deleting it first to recycle bin and then permanently deleting it in the recycle bin. Now they ended up in the recycle bin with an added @ in the tenant's name
I have tried to delete the two sites by Clear-PnPTenantRecycleBinItem, or Restore-PnPTenantRecycleBinItem -Url $DeletedSiteURL with no luck.
I also tried to create a new site with the URL of https://xxx.sharepoint.com/sites/abc. I failed with the warning message URL exists.
How to delete the sites like these? Thanks in advance for your advice.
Kind regards.
TW
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Thank you for your question.
We are currently looking into this issue and will give you an update as soon as possible.
Thank you for your understanding and support.
Hi @Tom W,
Thank you for posting in this community.
I have a question about the sites' URL you're removing: how could it contain the @ character? And before the tenant's name? The usual format is https://tenant's name.sharepoint.com/sites/site's name.
https://xxx.sharepoint.com/sites/abc and https://@xxx.sharepoint.com/sites/abc are belong to different tenant: xxx and @xxx. Please further confirm that your URL is okay.
Can you access both sites normally via the URL? Please show me a screenshot if you can.
Hi Ling
Thanks for reply
The two sites are on the same tenant. I am surprised to see the @ was displayed in front of the tenant's name.
here is the I tried to restore one of them
$TenantURL = "https://xxx.sharepoint.com"
$DeletedSiteURL ="https://@xxx.sharepoint.com/sites/abc"
Connect-PnPOnline -Url $TenantURL -Interactive
$DeletedSite = Get-PnPTenantRecycleBinItem | Where {$_.URL -eq $DeletedSiteURL}
If($DeletedSite)
{
#restore site collection sharepoint online powershell
Restore-PnPTenantRecycleBinItem -Url $DeletedSiteURL -Force -ErrorAction Stop
Write-Host -f Green "Site Collection '$DeletedSiteURL' Restored Successfully!"
}
Else
{
Write-host -f Yellow "Could not Find Deleted site:"$DeletedSiteURL
}
Here is the results.
Error: Unable to find the deleted site: https://@xxx.sharepoint.com/sites/abc.
xxx - tenant's name.
Hi Ling
Thanks for your response. I have no idea why and how the @ was added. The two sites are on the same tenant xxx. They are deleted manually from SharePoint admin center. When I access to one of them by the URL of https://@xxx,sharepoint.com/sites/abc by PnP.PowerShell. It does not give any error. However when I access to the site by the URL of https://xxx,sharepoint.com/sites/abc I got site does not exist.
Hi @Tom W,
We have consulted the relevant sources and have not found any relevant information on your question. There are no further solutions for the time being. Most likely there is some problem with SharePoint. We suggest that you try to see if you can empty the recycle bin manually, and if the problem persists, we suggest that you wait for a while to see if it still persists.
Thank you for your kind understanding.
Hi Ling
Thanks for reply. I believed the issue @ was added in front of tenant's name during moving process was caused by a bug in the backend. Unfortunately there is no way to empty this recycle bin by either PowerShell script or manual.