Error while creating a customer with the Microsoft API

Abdussalam SALEH-MGHIR 0 Reputation points
2024-04-05T08:38:21.94+00:00

Hello,

A client wanted to create a Microsoft Tenant under an undirect reseller. So I used this REST API request https://learn.microsoft.com/en-us/partner-center/developer/create-a-customer-for-an-indirect-reseller. However, there was an unexpected error that occured which did create the tenant but without the default gdap relationship. As an error occured for the creation of the tenant, we were not able to get the temporary password of the admin so that the client cannot proceed to activatethe gdap relationship.

So, do you know which support can I contact so that I can get the temporary password or a new one if it is expired in order to give it to the client so he can proceed with the activation of the gdap relationship?

I tried to go to the support of the Partner Center API but after filling this page:

User's image

I got an infinite loading:

User's image

Thank you very much

Microsoft Partner Center API
Microsoft Partner Center API
Microsoft Partner Center: A Microsoft website for partners that provides access to product support, a partner community, and other partner services.API: A software intermediary that allows two applications to interact with each other.
337 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.