Pearson view

Question

I'm trying to book the AZ-900 exam but it gives me error We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: •Use Internet Explorer (version 9 or above) or Edge
•Clear all cache and cookies
•Use the InPrivate option in Internet Explorer or Edge

I contacted Pearsonview agent who said they can't find my id and advised to reach out to Microsoft.

Answer 1

MVA learning is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Exams / Discounts/Vouchers/Special Offers / Event Offers

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