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Duplicate accounts

Gabriel Garcia 1 Reputation point
2020-11-16T19:14:02.227+00:00

Forgot to transfer backup after getting new iPhone...

Anyways so I’m starting from scratch. When adding new accounts using QR code the authenticator keeps complaining with warnings about overwriting a duplicate account.

If I add the key manually, it adds the second account from the different vendor.
If I scan QR code, the prior account gets overwritten.

Not sure why I have to add the codes manually now. Never had this problem prior to getting my new iPhone.

Microsoft Security | Microsoft Authenticator

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