Unable to sign into Microsoft Store

Question

I'm having trouble signing into the Microsoft Store or Xbox app. When I click on the sign-in button, nothing happens. Can anyone help me troubleshoot this issue?

Answer 1

Press Windows Key + R, type wsreset.exe and press Enter. The Store will open automatically after a reset.

Try resetting the app. Go to Start > Settings > Apps > Apps & features. Find "Microsoft Store" or "Xbox app" in the list, click on it, and select "Advanced options." Click "Reset" and confirm.

Answer 2

Hello,

You may first check your proxy and network, here's the link:

https://learn.microsoft.com/en-us/microsoft-store/prerequisites-microsoft-store-for-business

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