How to recover a new outlook account

Question

How to recover a new outlook account

K V 0

Hi,

I forgot my new email accounts password and now I can't access it. How do I recover a new email account? Using the form is useless as I have sent only 1 email from the account so there isn't enough information to input to prove I am the owner of the account. I think I remember the password now but it is locked.

Thanks

ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2024-04-11T05:28:53.35+00:00

Hi @K V ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2024-04-16T01:24:41.6266667+00:00

Hi @K V

Haven't received your message for a long time. I am checking the status of this case. Please let us know if you would like further assistance. Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!

1 answer

Your answer

ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2024-04-11T05:28:53.35+00:00

Hi @K V ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff

2024-04-16T01:24:41.6266667+00:00

Hi @K V

Haven't received your message for a long time. I am checking the status of this case. Please let us know if you would like further assistance. Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!

Answer 1

Hi @K V ,

Welcome to our forum!

Are you using an Outlook.com account?

If so, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Based on my research, you can try the below methods to unblock your account or reset your account password:

Unblock my Outlook.com account

Reset a forgotten Microsoft account password

If the above doesn't help, it's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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How to recover a new outlook account

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