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Microsoft Store won't download any apps

Louty 0 Reputation points
2024-04-08T09:01:57.5233333+00:00

hello, my PC got a virus so i decided to factory reset it. back then, i never really had a problem with downloading in microsoft store, but now, whenever i attempt to download, it just goes into an error. i looked up into some solutions of it, such as using cmd prompt to scan and verify corrupted files, cleared cache, checked troubleshoot, made a new acc (bc i saw 1 website say that sometimes the acc is the problem, not the software itself) i even resetted my pc once again. my pc has the latest windows updates, any solutions other than the ones i mentioned? or is this an issue from the virus i got?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. S.Sengupta 18,656 Reputation points MVP
    2024-04-11T01:22:35.31+00:00

    Press Win + R, type wsreset.exe, and press Enter.

    • Open Settings > Apps > Apps & features.
    • Find Microsoft Store, click Advanced options, and select Reset or Repair. If issues persist, try reinstalling it completely.

    Check Date and Time are correct.

    • Run SFC and DISM commands in an elevated command prompt to check and repair system files: sfc /scannow DISM /Online /Cleanup-Image /RestoreHealth
    • You may also create a new user account to recheck the issue.
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