FluentSMTP and Microsoft365 email error

Kellie Craft 0

I set up FluentSMTP on my WordPress site and connected it to my Microsoft365 account. However, every time I send a test email, I get a "Forbidden" message, and the email does not send. FluentSMTP support helped me all they could and claimed it was a connection error with Azure. Any help is appreciated!

Lex Li (Microsoft) 5,582 Reputation points Microsoft Employee

2024-04-09T08:38:29.17+00:00

You might ask FluentSMTP vendor to open a support case via https://support.microsoft.com and show the proof. That can easily start collaboration and help find a solution. Otherwise, I find it difficult to understand what exactly happened behind the scene and what evidence supports their claim.
Kellie Craft 0 Reputation points

2024-04-09T13:54:51.8133333+00:00

Thanks, Lex! Another question: do you know if my Microsoft login for Asure has to match the email I'm using on FluentSMTP? I was reading something about the correct authorization, and that may have something to do with it. But then I thought, what's the point of having an account if you can't have different app registrations? This is so frustrating.
Kellie Craft 0 Reputation points

2024-04-09T15:39:49.7333333+00:00

UPDATE: Evidently, it's something on the MS Outlook side. I can't get any SMTP service to work on my WordPress website.
Kellie Craft 0 Reputation points

2024-04-09T18:46:02.44+00:00

Ok ... Never mind. It was an Outlook issue. And since I couldn't get anyone to help, I moved my email somewhere else. Go ahead and close or even delete this thread.

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FluentSMTP and Microsoft365 email error

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