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FluentSMTP and Microsoft365 email error
Kellie Craft
5
Reputation points
I set up FluentSMTP on my WordPress site and connected it to my Microsoft365 account. However, every time I send a test email, I get a "Forbidden" message, and the email does not send. FluentSMTP support helped me all they could and claimed it was a connection error with Azure. Any help is appreciated!
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Lex Li 6,037 Reputation points2024-04-09T08:38:29.17+00:00 You might ask FluentSMTP vendor to open a support case via https://support.microsoft.com and show the proof. That can easily start collaboration and help find a solution. Otherwise, I find it difficult to understand what exactly happened behind the scene and what evidence supports their claim.
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Kellie Craft 5 Reputation points
2024-04-09T13:54:51.8133333+00:00 Thanks, Lex! Another question: do you know if my Microsoft login for Asure has to match the email I'm using on FluentSMTP? I was reading something about the correct authorization, and that may have something to do with it. But then I thought, what's the point of having an account if you can't have different app registrations? This is so frustrating.
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Kellie Craft 5 Reputation points
2024-04-09T15:39:49.7333333+00:00 UPDATE: Evidently, it's something on the MS Outlook side. I can't get any SMTP service to work on my WordPress website.
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Kellie Craft 5 Reputation points
2024-04-09T18:46:02.44+00:00 Ok ... Never mind. It was an Outlook issue. And since I couldn't get anyone to help, I moved my email somewhere else. Go ahead and close or even delete this thread.
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SamSBS 0 Reputation points2025-01-08T18:11:37.4766667+00:00 If anybody is having issues with getting the forbidden error when sending a test email try re-authenticating in the FluentSMTP settings. When the Microsoft 365 popup comes up make sure to check the "Consent on behalf of your organization" checkbox. Also make sure you are logged in to wordpress on your browser (profile) that is logged into Microsoft 365/Azure. Made that mistake was logged into a seperate browser profile to log into Microsoft (since it was a companies account) so when I went to authenticate in the browser profile that I was logged into wordpress it authenticated to my microsoft account. Well this worked for me.
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