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1,400 questions
Issue with Free Busy.
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Iniobong Nkanga
1,681
Reputation points
Hello
Please i need your help on this issue.
We are having an issue with free busy sharing between the ABCsideHealth .com and ABCmar- health.com
One of our user Rachel@ABCsideHealth .com is unable to see free busy information for cclodABC@mar-health.com and cashABC@mar -health.com.
Rachel@ABCsideHealth .com is using the new Outlook desktop client and has also tried outlook.microsoft.com with the same results.
Another user Ferg from ABCsideHealth .com can successfully see free busy information for the same recipients.
But today the reverse is successful cashABC@mar -health.com can see Rachel@ABCsideHealth .com free busy.
We tried the Microsoft Support and Recovery Assistant
We are in separate O365 tenants.
- Rachel@ABCsideHealth .com is an on prem AD user account synced up to Azure through AD Connect.
cashABC@mar -health.com is an on prem AD user account synced up to Azure through AD Connect.
- ABCsideHealth .com and ABCmar- health.com have no hybrid exchange setups.
- The free busy lookup is failing on Rachel's new Outlook desktop client and Outlook Web
{count} votes
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Noah Ma-MSFT 610 Reputation points Microsoft Vendor2024-04-12T10:02:19.5933333+00:00 Hi @Iniobong Nkanga ,
Since both ABCsideHealth .com and ABCmar- health.com have no hybrid exchange setups. As a Microsoft tenant you can set up an organization relationship to share calendar information with another. An organization relationship is a one-to-one relationship between businesses to allow users in each organization to view calendar availability information. However, Ferg ,the user of ABCsideHealth .com , can see the free busy information successfully. We can consider the organization relationship is no problem. We could double check this by checking if others in ABCsideHealth .com can view the free busy information successfully. Also, If Rachel can't see only cclodABC@mar-health.com and cashABC@mar -health.com free busy information, please check if they set any configuration to block Rachel and their calendar Permission setting.
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Noah Ma-MSFT 610 Reputation points Microsoft Vendor
2024-04-17T09:42:30.61+00:00 Just checking in to see if above information was helpful.
If the issue has been resolved, please mark the helpful replies as answers.
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