Failed to fetch BIOS GUID for the server

Question

I have this error while trying to add servers to the discovery appliance. When I connect to the server i can see the GUID using these commands:

cat /sys/class/dmi/id/product_uuid
dmidecode | grep -i uuid | awk '{print $2}'

But the appliance can't reach it.

Answer 1

Hi @DAN RODRIGUEZ , As mentioned in this Azure Migrate troubleshooter, few Linux machines like Oracle/CentOS have a configuration value that requires tty option to be enabled by default which can cause an error. In such cases, you can disable this setting by adding a "!" character in the /etc/sudoers file. You can also add the following at the end of /etc/sudoers/ file to ensure that no other configuration in the file can override this:

• Defaults !visiblepw
• Defaults !requiretty

If this doesn't help and if the issue persists, as per the recommendation please submit a Microsoft support case by providing the application machine ID available in the footer of the appliance configuration manager.