DCI Client Level Reporting Not Available

Hilton, Tyler 0 Reputation points
2024-04-12T13:43:30.3566667+00:00

Is there any plan to fix the following error: The item '/DCI/DCI_Client_Level' cannot be found. (rsItemNotFound) Get Online Help for the Digital Contact Data reporting at a client level? This error is consistent across many representatives and has been for almost two weeks now.

SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
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  1. Greg Low 1,495 Reputation points Microsoft Regional Director
    2024-04-25T07:15:54.6766667+00:00

    "DCI Client Level Reporting" isn't a SQL Server "thing". I presume that you're seeing this error somewhere in Reporting Services. Is it from Dynamics or similar application?

    "rsItemNotFound" just means that either:

    • you have a link in Reporting Services that's pointing to an item that doesn't exist (perhaps an error occurred when it was last published)
    • you don't have permissions to see the report

    Either way, you'll need to check with whoever deploys the reports.

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