Microsoft Charged me 1000$ and I never purchased or Agreed to have an Azure sub.

Memorleti 20 Reputation points
2024-04-12T17:17:19.3166667+00:00

So my credit card, which is not connected to my Azure so I have no idea how they got that information; keeps trying to charge 1000$. I use Azure ONLY for personal use and DO NOT pay for any subscriptions. For some reason, Azure has tried to charge my card 1000$ four times in the last two days. I need help but cannot figure out how to get in touch with support. I need this card unlinked to whatever they have it linked to because I cannot pay 1000$ to Azure when I wanted to use this free account for personal reasons..... PLEASE HELP T_T If there is a support email I might be able to get in touch with???? I have no idea which account they are referring to and am really getting frustrated because I never authorized thiss much to be pulled :/ I would like to know what they are charging for and what account they are referencing because that would not be MY account. Thanks :/

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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  1. Andreas Baumgarten 108.7K Reputation points MVP
    2024-04-12T17:52:55.9266667+00:00

    Hi @Memorleti ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten


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