Why am I being flagged for unusual activity when activating a sandbox in Microsoft Learn when I have hardly used my account for Azure activity?

Philbydafrog 20 Reputation points
2024-04-15T04:12:59.5233333+00:00

My account has been flagged for unusual activity somehow. I selected the appeal option and it has been more than a week with no progress. I am wondering if this will be resolved at any point as I have seen a lot of people with the same issues - especially recently.

This question is related to the following Learning Module

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. aatheeque 1,480 Reputation points Microsoft Vendor
    2024-04-25T13:36:11.7533333+00:00

    Hi Philbydafrog,

    Thank you for your patience.

    Glad that you are able to access the sandbox and continue your learning.

    If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.

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  1. aatheeque 1,480 Reputation points Microsoft Vendor
    2024-04-15T06:02:31.0833333+00:00

    Hi Philby-7929,

    Thank you for reaching out to us on the Microsoft Q&A forum.

    We are sorry to hear that you are experiencing issues in accessing the sandbox.

    Till then once try to follow the troubleshooting steps as mentioned below for the issue:

    Step 1: Sign-out from all the tabs in the current browser and clear the cache files and try login again with you learn ID credentials.

    Step 2: Sign-out from current browser login and try to login from an incognito window/in-private window.

    Step 3: Switch to a different browser and try login again.

    Step 4: Login with a new personal email account into the learn path in a completely new browser and check.

    If you are still running into issues, kindly attach the screenshots of the error you are getting. We will glad to assist you.

    If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post.

    Thank you.

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  2. Vinodh247-1375 11,206 Reputation points
    2024-04-15T06:03:14.0233333+00:00

    Hi Philbydafrog,

    Thanks for reaching out to Microsoft Q&A.

    I think this is worth trying.

    It might have happened because the system detected the use of sandboxes in rapid succession. Please try the following steps which will help you in resuming your study of the Fundamentals learn path.

    • Kindly log out of your Microsoft profile.
    • Clear your browsing history and cookies.
    • Now try and log into Microsoft profile in a browser or you can try accessing it in InPrivate/Incognito mode. Trying to access the exercise after a gap of 24 hours also helps.

    This was from already answered question of similar kind. Pls go through this.

    https://learn.microsoft.com/en-us/answers/questions/1641327/your-account-or-connection-was-flagged-for-unusual

    Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.