Azure AI studio - Unable to load search service indexes

Question

I am trying to connect the Azure AI Serach Index in AI Studio. But I am getting this error: Unable to load search service indexes. My network settings in AI Search is public and no ad-blocker is installed so I am not sure what is causing this error.

Could anyone give me some advice?

Answer 1

@Krystal Lee the error from your screenshot means that AI Studio is unable to retrieve the list of indexes from your connected Azure Cognitive Search service.

Here are some troubleshooting steps you can take to address this issue:

• Double-check the connection details you provided when linking your Azure Cognitive Search service to AI Studio. Ensure there are no typos or errors in the endpoint URL, access key, or API version. In AI Studio, navigate to the section where you manage your connected data sources. Find the connection for your Azure Cognitive Search service and verify its configuration.
• You want to check the health and status of your Azure Cognitive Search service in the Azure portal and make sure the service is running and operational. You can find the status under the "Overview" section of your Azure Cognitive Search service blade.
• Also please make sure the Azure subscription containing your AI Studio workspace has the requisite permissions to access the Azure Cognitive Search service you're trying to connect. The subscription should have at least Reader access to the Cognitive Search service resource group.

-Grace