unable to install kernal drivers with secureboot enable

Hamadro Hamido 0 Reputation points
2024-04-16T11:12:41.66+00:00

Recently we signed drivers with Microsoft after HLK test. While installing the drivers I am getting below error. [SC] StartService FAILED 2148204812:

[SC] CreateService SUCCESS

[SC] StartService FAILED 2148204812:

link code

https://github.com/EquiFox/KsDumper

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Molly Lu 756 Reputation points Microsoft Vendor
    2024-04-22T04:52:39.2866667+00:00

    Hello,

    According the error code, it indicates there is issue when starting the service.

    1. Check the pre-requirements for this driver, it not met, the service may not start.
    2. Try run the installer as admin, and then retry the installation, make sure the driver package is valid.
    3. In services, located related services and check the staetup type is set to Automatic, if not they may not start narmally.
    4. Check below registry, set iti to Not configured:

    Computer configuration/ administrative templates/ system/ device installation/ device installation restrictions

    1. Make sure the driver package is digitally signed by manufacturer

    Best regards,

    Molly

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