Restore Microsoft Authenticator when same account exists in multiple organisations

James Coulter 0 Reputation points
2024-04-16T14:30:17.2+00:00

I recently acquired a new work phone and am going through the process of restoring my Microsoft Authenticator accounts onto the new device. However I have hit a problem because my work account exists as a guest account in several organisations that I work with so when I try to scan the QR code, it's the same account where I have already set up MFA for another organisation. Why, when I add it for one does it not sync for all? Is there any workaround for this?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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