No Mobile Phone Option for AAD B2C SignIn or SignUp

Question

Hello,

We currently encountered a situation in which a user didnt have a mobile phone to sign up to create an Entra ID account. The mobile phone is required to send them a verification code as our account sign up is password-less. Is it possible to have the code sent to a landline? Or is there another option that I'm missing - like email only signup?

Thanks,

John

Answer 1

Hello Morrison, John,

Thank you for posting in the Microsoft Q&A Community,

From my understanding, you would like to know how to allow users to sign up to your application secured with Azure B2C using passwordless email authentication.

Follow this link to get more information about setting up passwordless authentication with email verification

https://github.com/azure-ad-b2c/samples/blob/master/policies/passwordless-email/Readme.md

You can also leverage the magic link authentication discussed in the thread below.

https://learn.microsoft.com/en-us/answers/questions/344417/passwordless-authentication-using-email-only-in-b2

Let me know if further assistance is needed

Babafemi

Answer 2

Hi @Morrison, John ,

Thanks for reaching out.

In this scenario, you can add Phone/Email Sign up for those accounts of users who either want to sign up using email or phone.

By adding this, those users who do not have phone to get the verification code, can sign up using email as well.

Hope this will help.

Thanks,

Shweta

Please remember to "Accept Answer" if answer helped you.