Hello,
Thank you for posting in Q&A forum.
To further troubleshoot this issue, please kindly try:
1.Run CMD command ipconfig/all to display the IP configuration on RDS server.
2.Start a network monitor or wireshark when issue reproduces to capture the traffic.
3.During issue time, please also run
ping 8.8.8.8
telnet 8.8.8.8
nslookup google.com
and check the output.
4.Stop the network monitor or wireshark and save the network trace captured.
5.Filter the traffic inside and see if there's any insights.
Hope this answer can help you well.
Best regards,
Jill Zhou