Text to speech / Speech synthesis broken on mobile Edge browser - how to fix?

Question

Text to speech / Speech synthesis broken on mobile Edge browser - how to fix?

Jens Bühl 20

Describe the bug Speech synthesis is broken. It used to work and find voices in past verions. At some point in time it stopped working - I can no lonver get voices and therefore not use speech synthesis / tts. Is this an intentional downgrade? Interesting fact: The "read out loud" function is working. But the browser tts api is not.

To Reproduce Steps to reproduce the behavior:

Go to any live demo, e.g.: EasySpeech - Cross browser Speech Synthesis with easy API (jankapunkt.github.io)

Try to select a voice => not possible

Try to speak any text => not possible due to no voice

See error log on the right hand side and status

Expected behavior Working speech synthesis on mobile Edge. This might very well be a browser issue - maybe you have more insights on that? All other tested browsers work just fine (Desktop Edge, Chrome, Firefox, Mobile Chrome, Firefox)

Screenshots

Smartphone (please complete the following information):

Device: Samsung Galaxy A52

OS: One UI 6 / Android 14

Browser: Microsoft Edge on Android

Version: 123.0.2420.74

Additional context Yes, I installed voices on Android system level. Still, Edge does not resprect these settings.

I found at least one more reddit adressing the very same issue - it used to work in the past but is broken now: https://www.reddit.com/r/edge/comments/1498gcn/any_idea_why_on_android_edge_the_voices_from/

I really hope to get more insights here since some of my customers rely on MS Edge. Thanks in advance!

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Answer 1

Jinxin Wang (Shanghai Wicresoft Co Ltd) 2,190 Microsoft External Staff

Hi @Jens Bühl,

I tested this demo on my own mobile device (iPhone 11). Everything runs fine here, and there are no exceptions or error messages. The issue should be only with Edge on Android. I read your description, you can try to update the Edge version to the latest version (123.0.2420.104) and clear the browser data. In addition, I suggest that you can submit feedback in the Edge "Help and Feedback Interface" and that you can contact the "Easy Speech" project developers for more information.

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Best regards,

Jinxin Wang

Jens Bühl 20 Reputation points

2024-04-18T04:41:18.4266667+00:00

Thanks for the swift response, though. :)

It does not help me that it works for you on iOS. The problem occurs on Android as said. There is no Edge Update available from the play store. Easy-speech dev is already informed. Could you provide a link where to get in contact with the MS Edge folks? It seems like a bug / regression since it used to work in the past And it seems to work on iOS. Thanks in advance!
Jens Bühl 20 Reputation points

2024-04-18T04:43:02.1933333+00:00

Thanks for the swift response, though. :)
Jinxin Wang (Shanghai Wicresoft Co Ltd) 2,190 Reputation points Microsoft External Staff

2024-04-18T08:51:21.63+00:00

Hi @Jens Bühl,

I just tested this demo on another Android device and got the same error as in your screenshot (browser has no voices time out). As for the link related to MS Edge folks, you can click this link: https://developer.microsoft.com/en-us/microsoft-edge/support/?form=MA13LH and select "Support for business" to open a ticket.
Jens Bühl 20 Reputation points

2024-04-18T09:06:58.79+00:00

Thanks for the additional input and confirming that it seems indeed broken on Android.
Jens Bühl 20 Reputation points

2024-04-18T09:18:38.54+00:00

Since we do not have a MS support plan I cannot "Support for business" as you recommended. Where would be the right place just to put that issue/ticket for reference so that the team is informed at least?

Tracking the progress would be a benefit as well.
Jens Bühl 20 Reputation points

2024-04-18T09:27:03.0366667+00:00

"Support for business" is not an option since it is just me - and I do not have a support plan. Neither would I need 1:1 support.

A proper place to put the issue/ticket would be fine to make sure the team is informed. Tracking some progress would be great as well since this bug is a blocker.
Is this the right place here? Or where can bugs be reported (other than the built-in report "black hole" in the app itself)?
Jinxin Wang (Shanghai Wicresoft Co Ltd) 2,190 Reputation points Microsoft External Staff

2024-04-18T09:45:12.6666667+00:00

Hi @Jens Bühl，

According to my current understanding, Edge currently does not have a place/forum for Tracking the progress or direct dialogue with developers. In this case, I suggest that you should submit feedback in Edge.

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Text to speech / Speech synthesis broken on mobile Edge browser - how to fix?

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