Can't install app from company portal

Question

A few users report that they can't install our apps from the company portal. Get below error message:

"Your company hasn't made any apps available to you on this device"

How to troubleshoot this issue?

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Please make sure the devices are compliant to get the apps. Similar thread for your reference:

Known Issue: Unable to see any apps on Company Portal

2,This issue may occur if users don't identify their device in the Information Worker portal (IW portal) at https://portal.manage.microsoft.com. For more information, please refer to:

Applications don't appear as Available in the Intune Company Portal app on Windows 10

Thanks for your time. Have a nice day!

Best regards,

Simon

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Answer 2

What do the logs say is happening?

Answer 3

Hi,

Thanks for your reply.

Look forward to hearing from you. You can also follow below guide to review the troubleshooting logs:

Intune Win32 app troubleshooting

Troubleshoot Win32 app issues

Thanks for your time. Have a nice day!

Best regards,

Simon

---

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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.