External Partner cannot access SharePoint

Boyd, Yvonne 0

I have a group of external partners that need access to some SharePoint site and although they have been added to Azure they still cannot access the sites, I have removed and re-added them all seems to fail.

Andrew Geddes 741 Reputation points

2024-04-17T17:49:50.6566667+00:00

Yvonne, you created them as internal users? Or as a guests? What is the error they're getting?

There are restrictions in SharePoint Site Collections, SharePoint broadly and M365 admin to give various restrictions on external users and external collaboration. Let's start with the error and go from there.
Boyd, Yvonne 0 Reputation points

2024-04-17T21:16:40.1366667+00:00

Thank you for your response. The Northern Marine employees are in our system both as guests and as Contingent Labor. They have an @stena.com email and the other is an @chevron.com email. This is the error message.
Boyd, Yvonne 0 Reputation points

2024-04-17T21:17:48.08+00:00

Sign in using an X.509 Certificate

Azure Multi-Factor Authentication
Andrew Geddes 741 Reputation points

2024-04-17T22:21:46.3766667+00:00

Quite a bit of tech here but easiest first step is to ensure they're accessing and authenticating properly. Here's the documentation related to what it's asking for https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-certificate-based-authentication
Andrew Geddes 741 Reputation points

2024-04-17T22:22:41.4433333+00:00

Here's the steps from the learn article