Not able to see the scheduled exam on credentials dashboard

Ashwini Patil 20 Reputation points
2024-04-18T06:31:05.23+00:00

Hi,

please find below details :

Appointment Details

Order Number: ‎0070-9843-3726 ‎

Exam: AI-102 - Designing and Implementing a Microsoft Azure AI Solution - English (ENU)

Candidate ID: ‎MS0996434875‎

Registration ID: 474538462

I am not able to see the scheduled exam in the credential menu.
User's image

from the support team, I learned that there are two accounts in my name with the same email address.
can you please help me in the same to keep one account active?

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Accepted answer
  1. TP 79,066 Reputation points
    2024-04-18T06:34:29.1466667+00:00

    Hi Ashwini,

    Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP

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