I was charged for an unused service and my student account has been disabled a

Question

Hello,

I was using the Azure for Students subscription to deploy my Python (Flask) web app as my personal project for learning, and I have created App Service with the MySQL database. I couldn't get it to work so I've abandoned the project, disabling the app service. Now I want to deploy my ASP.NET Core application, as it's important for my university, and I see that I have no credits left and the subscription is disabled. When I have checked cost analysis, it showed me that the Database resource costed me all $90 that I had in just one month, despite me not using it at all. Now my account is disabled, I have no credits left and I need this subscription to deploy another app. What can I do without connecting my credit card? It is for university purposes, so technically I cannot pay for that.

Answer 1

App Service instances have to be deleted, or the cost accumulates. The FAQ already covers that, https://azure.microsoft.com/en-us/pricing/details/app-service/windows/#faq under "Am I charged for apps while they are in stopped state?" The database usage follows a similar rule, as even you were not using the instance, the related resources have been allocated and charged under your subscription.

Like explained in "Upgrades and spending limits" section, you need to upgrade to Pay As You Go subscription when credits are all used and that requires a credit card in many countries,

https://azure.microsoft.com/en-ca/pricing/offers/ms-azr-0170p/