Problems with Send to Mail Recipient

Andrea Pastorello 0 Reputation points
2024-04-18T18:39:59.02+00:00

Hello to all.

As the title says, I have a couple of problems with the command "Send to --> Mail recipient" on 2 different computers.

CASE 1

When I do "Send to --> Mail recipient" I get this error:

Immagine

But by going to Settings --> App --> Pre-defined apps, there is actually Thunderbird as the default mail program.

I found that it is the file type .mapimail that does not have an associated program.

Immagine

And I can’t even choose a program to associate because the only option that gives me is to download an app from the Microsoft Store.

Maybe that’s why it doesn’t work.

CASE 2

Unlike case 1, on this PC, the file . mapimail has the default Thunderbird program.

Only that the command "Mail recipient" is present within the path "%AppData%\Microsoft\Windows\SendTo..."

But it doesn’t appear when I right-click on a file I want to send

Immagine

On both computers I tried to delete and put the recipient mail within the path "%AppData%\Microsoft\Windows\SendTo..." but I did not solve my problem.

Windows
Windows
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  1. Molly Lu 756 Reputation points Microsoft Vendor
    2024-04-22T05:00:19.3233333+00:00

    Hello,

    According to the discription, the problems with Send to Mail Recipient can use below methods to help fix:

    1. You can try download a revious version of Thunderbird if you upgraded it recently, also, try report the "send to -> email recipient " problem to Thunderbird.
    2. If you haven't upgraded it, try uninstall and reinstall Thunderbird, sometimes it will fix issue.
    3. Ensure Thunderbird settings match the settings for SMTP, click on settings/ Privacy&security, choose Password section, click saved passwords, choose SMTP entry, remove it. Then reconfigure your email account and try sens email.
    4. Open file explorer and erase the current entry in directory path field. Paste this path %appdata%MicrosoftWindowsSendTo, make sure it listed at the folder containing the mail recipient shortcut

    Best regards,

    Molly

    ============================================

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