Emails recover

TA.Saurabh.Singh 41 Reputation points
2024-04-19T11:41:45.7233333+00:00

Could you please help with steps to recover emails from August 2021-September 2021 sent by user A to user B and/or User C (b and c both have left the business).

Please note:Hold enabled for all mailboxes.

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,243 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,388 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Noah Ma-MSFT 1,070 Reputation points Microsoft Vendor
    2024-04-22T09:59:00.4266667+00:00

    Hi @TA.Saurabh.Singh ,

    To recover deleted messages for specified conditions that mentioned above you could use Content search as the following steps:

    1. Log in the Microsoft Purview compliance portal
    2. On the Content search page, select New search

    A screenshot of a computer

    1. On the Name and description page, enter a name for the search, an optional description.
    2. On the Locations page turn the Exchange mailboxes onA screenshot of a computer
    3. On the Conditions page, choose the conditions you want to add.A screenshot of a computer
    4. Review the search settings and then select Submit to start the search.

    For more details, you can refer to the links following: Get started with Content search | Microsoft Learn