Email learning email address issue

Question

Why is it that if I type in any email address two or three times in the TO: field that Hotmail will learn that address and find it as I start typing it in again for every address but my own. (it use to know mine as well)? How do I get it to learn mine again without setting myself up as a contact? Thank you

Answer 1

Hi @Anthony

Based on your description, it looks like you've enabled autocomplete. This feature is designed to suggest email addresses when you start typing based on your previous usage.

Check if Auto-Complete is Enabled: Go to File > Options > Mail and ensure that the ‘Use Auto-Complete list to suggest names when typing in the To, Cc, and Bcc lines’ option is checked.

For more details, you can refer to: The Outlook AutoComplete list.

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