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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 27%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
To Parse/OCR PDF documents I've created a Document Intelligence pricing tier "Standard".
When trying to use it I get a 401 Access denied with the message:
Azure.RequestFailedException: 'The Analyze - Analyze document Operation under Azure AI Document Intelligence 2023-10-31-preview is not supported with the current subscription key and pricing tier SpeechServices.F0. Status: 401 (Access Denied)
I have a similar service working on my personal account, they both looks the same in terms of setup.
Why is the error message talking about SpeechServices.F0?
There is a SpeechServices.F0 service configured in the working account, do I need it to get it to work?
The same error is shown in the Document Intelligence Studio
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Hi @Peter,
Thanks for contacting the Microsoft Q&A forum!
The error message you're encountering is associated with the subscription key and pricing tier SpeechServices.F0, which is not compatible with the Analyze - Analyze document operation in Azure AI Document Intelligence 2023-10-31-preview.
To resolve this issue, you need to ensure that you are using a valid subscription key and pricing tier for the Azure AI Document Intelligence service. You mentioned that you have created a Document Intelligence pricing tier "Standard", so make sure that you are using the correct subscription key associated with this pricing tier.
I hope this information helps! Thank you
Hi @Peter,Sorry for the trouble you are facing. Thank you for letting us know that the issue can be resolved by correcting the API key. If you have any further queries or concerns, please feel free to ask.
Turns out the API key was incorrect.
All this nonsense about something not being supported and Speech service(for a document scanning) was merely misdirecting and causing a lot of wasted work.