Setup Azure infrastructure with MS Teams Mobile

Davide Maccagno 0 Reputation points
2024-04-22T08:23:48.3166667+00:00

Hello everyone,

i would like to setup an azure infrastructure from scratch that leverages MS Teams Phone Mobile.

Here some questions:

  • which is the minimum plans for entra id that allow me to enable teams phone mobile?
  • do i need to transfer private mobile phone numbers to teams in order to transfer mobile phone calls to teams?

Best regards,

Davide

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. LiweiTian-MSFT 14,530 Reputation points Microsoft Vendor
    2024-04-23T02:04:56.7233333+00:00

    Hi @Davide Maccagno

    When using Teams Phone Mobile, please ensure your organization has the following Microsoft 365 services:

    • Teams Phone SKU or E5 with Teams
    • Teams Phone Mobile add-on SKU

    To enable phone number assignments with Teams Phone Mobile, make sure your users:

    Have Teams Phone and Teams Phone Mobile licenses. To learn more, see What is Phone System? and Assign Teams add-on licenses to users.

    • Have an eligible mobile subscription with your preferred operator that supports their SIM-enabled phone number to be used for Teams Phone. Your operator will upload the phone numbers to your Microsoft 365 tenant.
    • Are in TeamsOnly mode. Users must be in TeamsOnly mode, but your entire organization does not. To learn more, see Understand Microsoft Teams and Skype for Business coexistence and interoperability.

    How you manage phone numbers depends on whether you're setting up numbers for new users, or moving existing numbers from Microsoft Calling Plans, Operator Connect, or Direct Routing.Please refer to Manage phone numbers for Teams Phone Mobile.

     

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