The subscription is not allowed to create or update the serverfarm

Question

Hello everyone!
I'm new to the Azure Community. I've been trying for three days, and after hours of waiting to publish, I always encounter the same error. I'm trying to publish my first web app on Azure, and many times I receive this error

Error Detected: SubscriptionNotAllowedToCreateOrUpdateServerfarm for ServerFarm - asp-test-9f06 Description The subscription does not have permission to create or update the serverfarm.
Recommended Action If the issue persists, please contact support with the timestamp and correlationId from Activity Logs or Deployment History.
Last Error Timestamp 2024-04-22 14:36:11
Last Error CorrelationId xxxx-xxxx
Total Number of Occurrences 10
Error Message The subscription 'xxx-xxx' does not have permission to create or update the serverfarm.

Answer 1

Hi David,

There is a known issue that has been happening for the last 1+ week whereby if you try to create a Web App or Azure Function you will receive error similar to Forbidden/BadGateway The subscription <subscriptionId> is not allowed to create or update the serverfarm.

Approximately 50-75 people have reported here on Q & A that they are experiencing the problem.

Until Microsoft fixes the issue, your options are basically a) wait and keep trying periodically in same and/or different regions or b) create a new technical support request and a support engineer will fix it on the backend. Unfortunately option b requires a paid Azure support plan (you can pay only for 1 month and cancel if you want).

If you want to create Technical support request, you need to first upgrade to at least Developer support. Below link will allow you to do that via the Azure portal:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/supportPlans

After you have a paid support plan, below link has instructions for creating new support request:

Create an Azure support request

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

NOTE: It can be confusing to create support request. If it seems like you are stuck in a "loop" whereby you only get recommended solutions/links, please look for Return to support request in upper left, click it, click Next, etc.

Issue The subscription is not allowed to create or update the serverfarm

https://learn.microsoft.com/en-us/answers/questions/1657059/issue-the-subscription-is-not-allowed-to-create-or

Please click Accept Answer and upvote if the above was helpful. If something is unclear please add a comment.

Thanks.

-TP

Answer 2

From my experience of going from this problem to resolution.

• MS puts a restriction on new subscriptions
• I contacted support
• They said restriction was lifted
• Now I can create it

So, basically find a way to getting the restriction lifted.