Hey, I can not create app service plan , it keeps saying that Your subscription is not allowed to create app service plan and opened a ticket number (2404210040000741) and still now working can anyone help me please ?

Ahmed Ragab 0

My subscription is c943f30c-8cc5-4010-bffe-00af59a92c7f
My Two Email :
Owner => Cs@myinvite.org

Contributor => aragabg@outlook.com

And this is the status bad gateway after I tried to create windows web app :

{
    "status": "Failed",
    "error": {
        "code": "Forbidden",
        "message": "The subscription 'c943f30c-8cc5-4010-bffe-00af59a92c7f' is not allowed to create or update the serverfarm.",
        "details": [
            {
                "message": "The subscription 'c943f30c-8cc5-4010-bffe-00af59a92c7f' is not allowed to create or update the serverfarm."
            },
            {
                "code": "Forbidden"
            },
            {}
        ]
    }
}

Shawn Collins 505 Reputation points

2024-04-23T01:44:57.45+00:00
The error message indicates that the subscription with the ID c943f30c-8cc5-4010-bffe-00af59a92c7f does not have the necessary permissions to create or update a server farm. This type of error often relates to authorization issues within Azure, such as insufficient permissions or subscription constraints.

Here's a detailed guide on how to address the problem:

Verify Subscription Permissions

Check Subscription Status: Ensure that your Azure subscription is active and in good standing. If there are billing issues or other constraints, you might be restricted from creating or updating resources.

Role Assignments: Verify that your user account has the appropriate role assignments. You can do this by navigating to the Azure portal, selecting your subscription, and viewing "Access control (IAM)." Ensure that you have roles like "Owner" or "Contributor" to create or update server farms.

Inherited Permissions: If you're part of a group or organization, ensure that your group's permissions allow creating or updating server farms.

Review Azure Policies

Azure Policy Restrictions: Check if there are any Azure policies applied to your subscription or resource group that might prevent server farm creation or modification. Azure policies can restrict certain operations based on compliance, security, or governance reasons.

Audit Policy Violations: If policies are in place, review them to understand the constraints and determine whether they apply to your operation.

Contact Subscription Administrator

Contact the Administrator: If you don't have sufficient permissions, contact your subscription administrator or the person responsible for managing Azure resources. They can grant the required permissions or explain why you lack them.

Request Role Assignment: If you need access to create or update server farms, request the appropriate role assignment from your administrator.

Try a Different Resource Group or Subscription

Test in a Different Resource Group: If possible, try creating or updating the server farm in a different resource group to rule out specific restrictions at the group level.

Use a Different Subscription: If you have access to multiple subscriptions, try performing the operation in another subscription to determine if the issue is specific to your primary subscription.

Review Azure Resource Quotas

Resource Limits: Check if you've reached any resource limits or quotas for your subscription. This could restrict the ability to create new resources.

Request Quota Increase: If you've reached a quota limit, request a quota increase through Azure support.
Ahmed Ragab 0 Reputation points

2024-04-23T09:03:00.8133333+00:00

Tried Everything and still not working , Note that Iam free trial account .
SnehaAgrawal-MSFT 18,366 Reputation points

2024-04-23T12:25:13.23+00:00

@Ahmed Ragab Thank you for providing the details. I noticed that you've already initiated a support ticket, I have reached internally to mitigate this.
Ahmed Ragab 0 Reputation points

2024-04-23T21:35:20.06+00:00

Opened it already and not a single response !?
SnehaAgrawal-MSFT 18,366 Reputation points

2024-04-26T05:00:56.0633333+00:00

@Ahmed Ragab Apologies for delay, I see one of the engineers contacted you.