The AnalyzeDocumentFromUriAsync api call remains pending

Question

The AnalyzeDocumentFromUriAsync api call remains pending

Stefano Cipriani 95

The AnalyzeDocumentFromUriAsync api call has been hanging without error for a couple of days. I also encountered the same problem in Document intelligent studio in neural models while everything works in template models.
Anyone encountering the same problem?
Location: eastus
Endpoint: https://eastus.api.cognitive.microsoft.com/
Api Version 2024-02-29 (Preview)

VasaviLankipalle-MSFT 18,741 Reputation points Moderator

2024-04-23T21:36:14.35+00:00

Hello @Stefano Cipriani , Thanks for using Microsoft Q&A Platform.

Is it possible to share more details about the model/ error and the pricing tier you are working on?
Stefano Cipriani 95 Reputation points

2024-04-24T09:54:59.82+00:00

Hi, I created a model with Custom models in Document intelligence studio of neural type (Api Version 2024-02-29 (Preview)). Until a few days ago the response to the call AnalyzeDocumentOperation operation= await client.AnalyzeDocumentFromUriAsync(WaitUntil.Completed, modelId, fileUri); it took no more than 10 seconds now, it doesn't make an error, but it also takes 3 or 4 minutes to respond. For price I have the S0 Standard. It also slowed down within the Document intelligence studio itself as well as with the api call. The only thing I've done lately is update the api version Thank you
Stefano Cipriani 95 Reputation points

2024-04-24T10:11:54.9566667+00:00

trying again with document intelligence studio also here sometimes 50 -60 seconds