Setting up Network Printer inside Azure Virtual Machine for DRA

PavanJ-9988 0

HI All,

We are trying to setup DRA inside a Azure VM to use it as windows service. We have configured the VM. As the next step is to connect the network printer inside the vm, we are unable to print "test print page".

We have tried all the below steps but no luck.

1.Make sure your local printer connected to your computer by USB cable and its printer driver is installed - make sure it is not a network printer.

2.In Windows Azure Virtual Machine open control panel and click on Devices and Printers In the Devices and Printers dialog click on Add a printer button.

3.Click on Add a local printer.

4.In the Choose a printer port select Use an existing port - the default is LPT1 (printer port).

5.Click on the list drop and you will see lots of available ports - and your computer ports are listed too. If your computer name is SERVER1111 you will see ports like TS001 (SERVER1111: PRN2). Choose TS001 port! . TS stands for Terminal Services redirected printer.

6.Click on Next - Install printer driver - click on Windows Update button if driver is not available from list. Windows driver update takes time.

8.Select your printer manufacturer and select the printer from the list - click Next

9.This window confirms your selected printer name. Click Next - the printer driver installation starts.

10.The next screen offers you to share the printer. If it is shared, all virtual machines on your virtual network can print on that local printer. Share it and click on Next.

Can you please help us on this as early as possible?

Regards,

Pavan

Prrudram-MSFT 22,381 Reputation points

2024-04-24T05:50:56.4866667+00:00

Hi @PavanJ-9988

I am reviewing your query, I will get back to you shortly.
Prrudram-MSFT 22,381 Reputation points

2024-04-24T17:21:41.2933333+00:00

@PavanJ-9988

Upon reviewing your query, it seems like you are having trouble printing from your Azure VM. I'd be happy to help you with that.

Based on the steps you have provided, it seems like you have already tried to add the printer to your Azure VM. However, you mentioned that you are unable to print a test page. Can you please provide more information on what happens when you try to print? Do you receive any error messages?

Also, have you checked if the printer is set as the default printer on your Azure VM? You can check this by going to Control Panel -> Devices and Printers and right-clicking on the printer you added. Then, select "Set as default printer" from the drop-down menu.

If the printer is already set as the default printer, you can try restarting the Print Spooler service on your Azure VM. To do this, open the Services app from the Start menu, find the "Print Spooler" service, right-click on it, and select "Restart".

If none of these step's work, it's possible that there may be an issue with the printer driver. You can try downloading and installing the latest driver from the manufacturer's website.

Let me know if any of these steps help you resolve the issue. If not, please provide more information on the error messages you are receiving so I can assist you better.