Error with MSGraph /subscribedSkus API

Jorge Escamilla Ornelas 0 Reputation points Microsoft Employee
2024-04-23T20:04:58.08+00:00

I am part of azure Sentinel Billing team, and we got a CRI from a customer who was not provided with a E5 skus discount on February 23rd.

We have an internal service which calls msgraph "/subscribedSkus" API to get the number of skus and licenses for that customer, and we check if any of those skus are applicable for discount to give it to the customer. 

The problem is, on that date (Feb 23rd) our service returned zero applicable skus and we want to validate with you, which skus were returned by MSGraph on Feb 23rd of this year for that specific tenant.

Subscription Id: ff12dae5-0e6a-4ba6-ba86-24541beef986

Tenant Id: 5195231b-cd74-45a4-b576-9bc88ae35b48

hoping you can help us, thanks.

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Danstan Onyango 3,741 Reputation points Microsoft Employee
    2024-05-02T11:46:27.77+00:00

    I doubt there is a way to see what data was sent by Graph API for a specific tenant. This means looking into customer data directly. You may want to log a support request for this specific tenant to help with the investigation.

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