Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,190 questions
Cannot Select Pricing Tier
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sidney Sakota
0
Reputation points
I received this:
Onboarding to Azure OpenAI Service Congratulations! After reviewing your application, we are pleased to inform you that you have been onboarded to the Azure OpenAI Service. As provided in the terms, you may only use this service for the use case provided in your application.
Getting Started
• [Review the quick start documentation for text and code](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fcognitive-services%2Fopenai%2Fquickstart%3Fpivots%3Dprogramming-language-studio&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805701182%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=oRUj34o63Y%2ByPqoLE6Qg%2FrNkW82J7Vq3lL3X6E9Sf%2B0%3D&reserved=0"Original URL: https://docs.microsoft.com/en-us/azure/cognitive-services/openai/quickstart?pivots=programming-language-studio
Click to follow link.")
• [Review the quick start documentation for](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fazure%2Fai-services%2Fopenai%2Fwhisper-quickstart&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805708204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yxXvWaMqYQOsEPYArwfWdqltiLAVqGQDNsKVNsta9Iw%3D&reserved=0"Original URL: https://learn.microsoft.com/en-us/azure/ai-services/openai/whisper-quickstart
Click to follow link.")[ OpenAI](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fazure%2Fai-services%2Fopenai%2Fwhisper-quickstart&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805708204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yxXvWaMqYQOsEPYArwfWdqltiLAVqGQDNsKVNsta9Iw%3D&reserved=0"Original URL: https://learn.microsoft.com/en-us/azure/ai-services/openai/whisper-quickstart
Click to follow link.")['s Whisper model on Azure](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fazure%2Fai-services%2Fopenai%2Fwhisper-quickstart&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805708204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yxXvWaMqYQOsEPYArwfWdqltiLAVqGQDNsKVNsta9Iw%3D&reserved=0"Original URL: https://learn.microsoft.com/en-us/azure/ai-services/openai/whisper-quickstart
Click to follow link.")
• [Review the responsible AI documentation and requirements](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Flegal%2Fcognitive-services%2Fopenai%2Ftransparency-note%3Fcontext%3D%252Fazure%252Fcognitive-services%252Fopenai%252Fcontext%252Fcontext&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805712914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=K6g3j8%2F2qu6FcgHC3GoUy%2Boebvb71u2DL0Ho180tjwU%3D&reserved=0"Original URL: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?context=%2Fazure%2Fcognitive-services%2Fopenai%2Fcontext%2Fcontext
Click to follow link.")
• [Find additional product documentation](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fcognitive-services%2Fopenai%2F&data=05%7C02%7Csidney%40fwdthink.com%7Ca7537ed072fc4882907608dc5b3c1412%7C3b63ced6c6124e3883fb8eb80c91417b%7C1%7C0%7C638485560805717405%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=TJ6%2BTfVN5nFN8RDB6qXd0zILKE%2BX5pyeieEeWSqV7yA%3D&reserved=0"Original URL: https://docs.microsoft.com/en-us/azure/cognitive-services/openai/
Click to follow link.")
• Questions? Need help? Visit Support and Troubleshooting within the Azure Portal Azure OpenAI Pricing The service offers multiple models with different capabilities and price points, and you only pay for what you use**. **See the pricing page for more information.
Account Information Subscription ID(s): 4c84f225-a510-4c17-88bc-d27d937931a1
When I try to create Azure OpenAI the pricing tier selection is empty.
{count} votes
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Azar 19,245 Reputation points2024-04-23T21:57:13.83+00:00 Hey there
Can you confirm if you are using the same account for both, azure and openai studio
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navba-MSFT 17,125 Reputation points Microsoft Employee2024-04-24T03:11:59.12+00:00 @Sidney Sakota Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
I have looked at our backend logs using your subscription-id
4c84f225-XXXX-XXXX-XXXX-d27d937931a1and I see that your request has been approved.Please share the below details with me to assist you further:
- Is this a
freesubscription ? Or aPay-As-you gosubscription ? - If you are still not able to select the pricing tier, Could you please share the complete browser screenshot from the Azure portal ?
- Also please collect the HAR browser trace while replicating this issue and share the traces with me.
Awaiting your reply.
- Is this a
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Sidney Sakota 0 Reputation points
2024-04-24T16:45:22.7033333+00:00 Attached is a screenshot of the azure portal
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Sidney Sakota 0 Reputation points
2024-04-24T16:47:06.1733333+00:00 This is a pay as you go
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-04-24T16:48:55.24+00:00 @Sidney Sakota Thanks for sharing the details. Also please collect the HAR browser trace while replicating this issue and share the traces with me.
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-04-25T06:57:47.1933333+00:00 @Sidney Sakota I am checking in the background logs internally. I will get back to you once I have more details.
In the meantime, I have also sent you a private message. Please check once you get a chance.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 1%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFI%3C/text%3E%3C/svg%3E)
Faith Ikudaisi 0 Reputation points2024-04-25T15:20:04.0033333+00:00 thank you for checking the logs , I work with Sidney and will be taking over this follow up from now , please do we have an update after logs was send over
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-04-25T15:35:58.2866667+00:00 @Sidney Sakota @Faith Ikudaisi Thanks for sharing the logs. I had a look into this internally and seems like the request is pending with our gating team since 4/12. I am following up with them for the approval. I will get back to you once I hear from them.
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Faith Ikudaisi 0 Reputation points
2024-04-25T15:39:07.31+00:00 thank you will be looking forward to your update
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Faith Ikudaisi 0 Reputation points
2024-04-25T15:39:53.0033333+00:00 thank you will be looking forward to your update
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Faith Ikudaisi 0 Reputation points
2024-04-25T18:00:49.88+00:00 Hello , do we have any update
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Faith Ikudaisi 0 Reputation points
2024-04-25T19:26:34.86+00:00 Hello do we have an update
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Faith Ikudaisi 0 Reputation points
2024-04-26T13:53:27.76+00:00 Hello , Good Morning Please do we have an Update on the AI resources
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-04-27T04:35:13.1166667+00:00 @Faith Ikudaisi I am following up with the Gating team to approve your request. I still didn't hear back from them. I will update this thread, once I hear from them. I appreciate your patience on this.
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Faith Ikudaisi 0 Reputation points
2024-04-29T14:06:26.7233333+00:00 Good Morning , Do we have any update
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-04-30T05:08:06.11+00:00 @Faith Ikudaisi Apologies for the delay. I have sent a follow-up email again for approval. Yet to hear from the Gating team.
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Faith Ikudaisi 0 Reputation points
2024-04-30T16:09:23.5833333+00:00 Hello, do we have any update now
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-05-02T05:07:23.2366667+00:00 @Faith Ikudaisi Apologies for the delay. I haven't received any updates from our gating team. I have sent a private message to @Sidney Sakota requesting for the subscription id.
I will enable a one-time free support ticket for your subscription id, so that you can open a support ticket and work with Microsoft support professional.
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navba-MSFT 17,125 Reputation points Microsoft Employee
2024-05-03T02:19:45.88+00:00 @Sidney Sakota Could you please share your subscription id over private chat ? Awaiting your reply.
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