Microsoft Edge versions 123 and 124 are encountering difficulties in accessing Office.com and other international websites.

Johan Adams 20 Reputation points
2024-04-24T05:51:32.1266667+00:00

Hello,

We've encountered issues with our updated Edge browser. Since the update, the browser has been unable to open Office.com or any related Office websites, nor can it access international websites like cnn.com. However, when attempting to load these websites in Google Chrome, they function correctly.

We've reverted back to previous versions, and all our websites are now working fine. Is there a known issue with opening certain international websites using the latest Edge update?

Currently, we've reverted to a previous version and disabled auto-updates.

Thank you.

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
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Accepted answer
  1. Jinxin Wang (Shanghai Wicresoft Co Ltd) 900 Reputation points Microsoft Vendor
    2024-04-24T06:33:20.8666667+00:00

    Hi @Johan Adams,

    You can try the following two methods to see if this problem can be resolved:

    1. Disable “enable-tls13-kyber” in Edge flags - edge://flags/#enable-tls13-kyber.

    2.or disable the policy-PostQuantumKeyAgreementEnabled.

    If the above two solutions still don't work, please provide me with specific sites that you cannot access and relevant screenshots.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Best regards,

    Jinxin Wang


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