New Teams mixing info between home organization and guest account

Question

When switching to new Teams, the account is changed to a company I collaborate with, but the chat, teams etc are from my home organization.

Impossible to use New Teams as I cannot access all data anymore

Answer 1

Hi @Hans-Jörgen Abrahamsson

Does the same problem occur with the Teams web client?

If the issue only occurs in the Teams desktop client, please try clearing the Teams desktop client cache and logging in again.

After logging in again, you can switch accounts by clicking on the avatar in the upper right corner of Teams.

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