I am locked out of my Microsoft Authenticator app

Carol Baird 0 Reputation points
2024-04-24T10:27:37.3666667+00:00

My authenticator app requires me to sign in, but in order to do so I need to input the password in the authenticator app... so I am stuck in a loop.

It gives me an option to sign in via the outlook app, but in order to do so, I have to uninstall the authenticator app, and then when I select the option to received authorisations on the outlook app... the loop begins again.

How can I reset my authenticator?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,538 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,010 questions
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