Failed to create a quantum workspace on Azure

Marcus Lee 0 Reputation points
2024-04-24T10:31:34.3833333+00:00

I tried to create a new quantum workspace for the first time but it kept failing to do so and this is the error message I get:


{
    "status": "Failed",
    "error": {
        "code": "ProviderDeploymentFailure",
        "message": "Failed to create plan for provider: ionq. More details: '{\"error\":{\"code\":\"ResourcePurchaseValidationFailed\",\"message\":\"User failed validation to purchase resources. Error message: 'Something went wrong. If you think this is an error please contact our support team.'\"}}'Failed to create plan for provider: quantinuum. More details: '{\"error\":{\"code\":\"ResourcePurchaseValidationFailed\",\"message\":\"User failed validation to purchase resources. Error message: 'Something went wrong. If you think this is an error please contact our support team.'\"}}'Failed to create plan for provider: rigetti. More details: '{\"error\":{\"code\":\"ResourcePurchaseValidationFailed\",\"message\":\"User failed validation to purchase resources. Error message: 'Something went wrong. If you think this is an error please contact our support team.'\"}}'"
    }
}
Azure Quantum
Azure Quantum
An Azure service that provides quantum computing and optimization solutions.
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  1. Prrudram-MSFT 22,381 Reputation points
    2024-04-24T17:55:56.3+00:00

    Hi @Marcus Lee
    Thank you for reaching out to the Microsoft Q&A platform.

    This occurs because the tenant has not enabled Azure Marketplace purchases. Follow the steps in Enabling Azure Marketplace purchases to enable Azure Marketplace purchases.

    If you still see an issue, let me know I have already initiated a conversation with azure quantum product group about this issue for more insights. I can further help you to resolve this issue,

    Ref: https://learn.microsoft.com/en-us/azure/quantum/azure-quantum-common-issues#creating-an-azure-quantum-workspace

    If I have answered your query, please click "Accept as answer" as a token of appreciation

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